I currently have my mortgage with Aurora and have been trying to refinance with them but can not seem to get them to return my call. They claim to have an excessive amount of calls.

I am in the Real Estate business and I know that I qualify for the refinancing-I don't understand their delay.

I could go somewhere else but I am trying to take adavantage of their low Closing Costs which I can not get at another bank. This is getting rdiculous and very frustrating having to be put on hold for several minutes at a time just here someone say I apologize-someone will get back to you.

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