I fully agree with all of the other complaints on the website. We have been trying to get out of a 5-yr arm and get a regular home loan.
Aurora give nothing but a big run-around by asking over and over again for the same information. We sent them what they asked for several times by faxing it to them, and still it is always "in review", and we never get the help we so desperately need. How can a company stay in business when they don't even help anyone that needs it. They seem to be out there just for themselves.
I think they are just a bunch of crooks that when they have you in their grip, they keep you there to suffer!!!
I went on their webste a few days ago and filled out a profile, and asked them by a brief letter to see what they could do for us....I have yet to receive a letter, phone call, or e-mail confirming that they received something from me! What a rip-off!
Review about: Aurora Loan Services Loan Modification.