I was living in wolfeboro New Hampshire I filed for a loan modification never got any answers from Aurora I came home from Florida visiting my husband who had a cardiac arrest and tumor removed at Mount Sinai Hospital when I arrived home my doors were padlocked shut windows were broke they made my property look abandoned trashed the inside I called the number on the door which was a law firm they sent two strong arm guys to intimidate me which they sure did they let me back in my home told me to clean it out made me sign a paper and gave me a twenty five hundred dollar check I was alone and petrified they knew the property was not abandoned there was jewlery in the draw never touched.they did not damage inside but outside was clearly vandalized by the two thugs I still am homeless living day by day from one person to the next...the home was sold for 80 000 at a foreclosure I only owed 125 on it if that so they made there money and then some .....thanks for listening Sharon Silvestri
Product or Service Mentioned: Aurora Loan Services Loan Modification.
Reason of review: Poor customer service.
Monetary Loss: $125000.
Preferred solution: Let the company propose a solution.
I didn't like: Intimidation.